Also, it overcomes various limitations of your system’s built-in screenshot tools. However, it isn’t always the perfect app. Sometimes the app doesn’t respond or crashes when opening. To resolve these issues, try relaunching the application and see if it solves your problem. Nonetheless, continue reading further to find various fixes for other issues you may face while using Lightshot.
Why is Lightshot Not Working?
How to Fix the Lightshot Not Working?
Before you begin, it might be helpful to know that Lightshot doesn’t work in some specific situations. For instance, you cannot take screenshots using Lightshot while playing a game in the full-screen mode. Likewise, it may not work while taking screenshots of a particular window of a setting. However, you can overcome the above issues with workarounds. You can use the game bar as an alternative for taking in-game screenshots. Likewise, for the latter issue, launch the Lightshot app, click its icon from the taskbar, and you should be able to take screenshots after that. On the other hand, go through the following fixes until your specific problem gets resolved.
Use the Correct Keyboard Shortcut
It could be the case that you are just copying the screenshot to the clipboard and not actually saving it. As a result, you aren’t finding the screenshots anywhere on your PC. Therefore, use the correct keyboard shortcut. For copying the screenshot to the clipboard:
Ctrl + C (Windows)Cmd + C (Mac)
For saving the screenshot:
Ctrl + S (Windows)Cmd + S (Mac)
Furthermore, make sure you are pressing the whole key combination.
Close Similar Applications
If you have installed similar applications like Lightshot, they may interfere with the Lightshot app. And, you might get an error like “Failed to register hotkey.” Therefore, close them to avoid Lightshot issues while taking screenshots. To close applications running in the background, On Windows On Mac
Configure the Keyboard Shortcut
Windows has its own built-in screenshot capture tool called “Snip & Sketch.” And, since it is the default tool for taking screenshots on Windows, it may override the shortcut key PrtSc/PrintScr. And although the key works even when using Lightshot, sometimes it may fail to work. Therefore, assign a different shortcut key to avoid issues while launching Lightshot. Here’s how you can do it. In case you don’t have a print screen button, you can set assign a new keyboard shortcut and use it for taking screenshots.
Stop the Default Screenshot Tool from Launching
By default, Windows launches the snipping tool when you press the Prt Scrn/Prt Scn key. Likewise, the Lightshot application also uses the same key for taking screenshots. So, it may cause conflict, and the key may not work as expected. You can prevent the snipping tool from using the PrtSc key to resolve the above issue. Here’s how you can do it using the Settings app.
Check the Save Location
By default, Lightshot creates and saves all its screenshots inside the following path on Windows: C:\Users[Username]\Documents\Lightshot However, if you launched Lightshot, clicked its Save button, and saved to a different location, it automatically saves the new screenshots in that location. This is because it always saves the current screenshot according to the most recent save location. As a result, you may not find the screenshots in the usual save location. On the other hand, if you use OneDrive on your system, it can save every screenshot taken to its folder. To prevent it,
Reinstall the Application
If the problem persists, you can just reinstall the application to resolve any unknown issues with the application. To uninstall the app, On Windows On Mac After uninstalling the application from your system, download the appropriate application for your system from the Lightshot official website. Likewise, if you are using the Lightshot in a browser, uninstall it and download it again to resolve the issue.
Provide Permissions for Lightshot (Only for Mac)
Lightshot needs permission on Mac to work to capture screenshots of your system. So, in case it’s not enabled, you can face issues. Here’s how to allow the Lightshot app on Mac.
